1. SCOPE.
This Privacy Policy (“Policy”) describes privacy practices of DPA Real Estate and its corporate affiliates, responsible for collecting and maintaining certain information collected about you. DPA Real Estate and such corporate affiliates are collectively referenced as “us,” “we,” and “our.”
If you have questions or complaints regarding our privacy policy or practices, please contact us at info@dpa-realestate.com.
2. WHAT INFORMATION DO WE COLLECT?
Information collected from you will vary, depending on how you access, visit, use or otherwise take advantage of the websites or engage in a licensing relationship and what information you may choose to provide to us (whether through email or otherwise) or information collected from Publicly Available sources. It may be possible to browse various sections of the data or websites without submitting any User Information.
You can choose not to provide us with User Information, but then you may not be able to fully take advantage of certain features of our websites and we may not be able to provide you with certain information, products and/or services you request from us.
A. Account Information
If you create an account to take advantage of the full range of features and services of our data or on our websites, or if you use or purchase products or services through the websites or other means, we require you to disclose, and we collect, your User Information, including, by way of example but without limitation, your name; email address; address; city, state, and zip code; telephone number; facsimile number; credit card type; credit card number; credit card expiration date; name on credit card; 3-digit or 4-digit credit card security code; first and last name as appearing on check; bank routing number; checking account number; driver’s license number and issuing state; date of birth; company name; business telephone number etc.
B. Submission
We collect and store submissions you make to us through any means including through the websites. The term “submissions” refers to the information that you submit or post to us or the websites for public display, including your User Information that you choose to display as part of your account profile.
C. Feedback
If you contact us to provide feedback, give us a compliment, register a complaint, or ask a question, we collect User Information and other content you may provide in your communication.
D. Activity
Like many websites or media on or using the Internet, we collect information relating to your activity on the websites, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, click throughs, navigational information, clickstream data, timestamp information and other information (“Web Data”).
E. Cookies and Beacons
We incorporate cookies and web beacons in the websites in order to uniquely identify your browser. The terms “cookies” and “web beacons” refer to small pieces of information that a website sends to your computer’s hard drive while you are viewing the website. Cookies are small files that we or others send to and store on or with your computer so that your computer, browser, mobile app or other application can be recognized as unique the next time you access, visit, use or otherwise take advantage of the website or other media. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). Persistent cookies can be removed by following the directions in your browser’s help file. Cookies may also reflect demographic data pertaining to you or to other data linked to information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services or information. You are always free to decline any cookies we use by adjusting the settings of your browser, as your browser may permit; however, some products, services or features might not be available or operate properly if cookies are not enabled. Some of our advertisers and third-party service providers may also utilize their own cookies. The data we automatically gather about you also includes “pixels” and may also include information gathered in connection with your use of third-party websites and media (for example, through the use of “web beacons” or “pixels”).
3. HOW IS INFORMATION ABOUT YOU USED OR SHARED?
The use of information we may gather about you depends on the context in which it is collected. Please note there are different categories below for use and sharing of information, depending upon the features of the website you wish to utilize.
A. User Information
We collect User Information so that we or third parties may respond to you, correspond with you, and provide you with the products and services you request through the website. We may send you updates such as website news, special offers from us, messages from other users, and special offers from merchants and service providers. Your User Information may also be shared among our family of websites, as identified above; to help us offer content, advertisements, products, and services that we believe will be of interest to you; and to make your use of the websites more convenient by, for example, limiting the number of times you are required to register with us. Your email address serves as a unique identifier in our record system, and together with your password, is designed to help us prevent unauthorized access to User Information you choose to store on the websites. In addition, if you have provided your email address, we might use your email address to deliver, or facilitate delivery of, relevant advertisements and information to you on or by way of the websites or on or by way of other websites or media, including, for example, popular social media websites and features.
We may also use User Information to investigate, enforce, and apply our Terms and Conditions and Privacy Policy. We may disclose User Information to third parties in accordance with your instructions in order to facilitate the provision of products and/or services you request through the website, to conduct quality assurance testing, to facilitate the creation of accounts, and to fulfill requests by you for technical and/or customer support. Except as set forth in (a) through (d) below, we do not permit third parties to use User Information other than to provide the products or services requested by you. When sharing User Information in such a manner, we may also share your computer’s Internet Protocol (IP) address, identification number or location. We may also disclose User Information to third parties in a good faith belief that such disclosure is reasonably necessary to (a) take action regarding suspected illegal activities; (b) investigate, enforce, or apply our Terms and Conditions and Privacy Policy; (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public. Please note that we are not required to question or contest the validity of any search warrant, subpoena, or other similar governmental request that we receive.
B. Non-Personally Identifiable Information
We collect non-personally identifiable information to operate, develop, and improve the websites, the functionality, and our products and services. You cannot be specifically identified by non-personally identifiable information. Non-personally identifiable information may be collected in aggregate form to allow us to do a number of things, including to determine the total number of users of the websites; to prepare utilization reports; to diagnose and correct compatibility problems or other problems with the websites; and to perform statistical analyses to enable us to build higher quality, more useful online services. We may disclose non-personally identifiable information in aggregate form to third parties. We also use non-personally identifiable information to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the websites. Non-personally identifiable information also helps us to improve functionality and relevance of the websites, and to learn things like user preferences, popular search categories, click-through rates, and what kinds of offers users like to see. Information that is automatically gathered, electronically or otherwise, including through the use of cookies and other technology, may be shared among our family of websites identified above.
We use third-party advertising companies to serve ads when you visit our websites. These companies may use aggregated information (not including your User Information) about your visits to the websites and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to learn how you can opt out, please see:http://www.networkadvertising.org/managing/opt_out.asp.
Information may also be shared with other third parties, including listing providers, advertisers, service providers and others, so that we may better understand how our data or the website is used, to enhance the overall experience and otherwise in connection with servicing our clients and our operation of the website and conducting related business, but when so shared with third parties, any User Information will be included for such purpose(s) only if first put in aggregated form or the third party will be contractually or otherwise restricted as to the use of User Information. We may also share Web Data with third parties who may serve relevant or specialized advertising and/or recommendations to you while browsing the websites or while browsing third party websites.
We use third-party analytics service providers, such as Google Analytics, to evaluate and provide us with information regarding the use of the websites. Such service providers use cookies, web beacons, pixels, embedded scripts and other technologies to automatically collect information about use of the Site, to report use trends, and to compile metrics regarding the websites. This Privacy Policy does not cover any use of information that such third parties may have collected from you. Should you wish to learn more about Google’s specific practices, please visit https://policies.google.com/privacy/partners. You can opt out of Google Analytics by downloading Google Analytics’ opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
C. Asset Transfers
We continue to develop our business and in doing so might choose to buy, sell, expand, restructure, or transfer businesses or assets. User Information and other information we collect from you is generally one of the assets acquired, sold, transferred, otherwise shared, or affected in connection with such transactions.
4. HOW DO YOU PROTECT MY USER INFORMATION?
Whenever User Information is stored on our computers (which may be for an indefinite period, or a more limited time based on obsolescence or other factors), we take appropriate security measures (including physical, electronic and procedural measures) to help safeguard it from unauthorized access and disclosure. Only authorized employees are permitted to access User Information, and they may do so only for permitted business functions. In addition, we use firewalls to help prevent unauthorized persons from gaining access to User Information.
We use industry-standard measures to protect the User Information we store. If you establish an account with us, your account is password protected. We limit access to User Information to those employees and contractors who need access to perform their job function, such as our customer service personnel. Although we take appropriate measures to safeguard against the unauthorized disclosure of information, we cannot assure you that User Information will never be disclosed. Since certain User Information (i.e., your credit card numbers and/or bank account number) is especially sensitive, we take special care to keep it secure. We will only electronically transmit or ask for this information over secure Internet connections using precautions such as SSL (Secure Sockets Layer) encryption (an accepted standard for online security), security keys, and password authentication from any third parties receiving this information. To the extent that we may ask for and will store User Information such as your credit card number or financial information, this information will be stored using precautions such as secure designated servers, where access is limited to individuals in departments charged with using such information only in connection with processing your orders and/or payment for products and services purchased; provided, however, that if those orders and/or payments processed by our business partners, marketing allies, service providers, and Professionals that provide or participate in providing the service or product requested or participate in the payment process, such entities may store such information on their servers and their storage is governed by their privacy policy and security procedures, over which we have no control. Please be aware that each company we do business with (including, without limitation, Professionals) has its own policies regarding its use, sharing, storage, and protection of information about you, and that such policies may differ from those outlined in this Privacy Policy.
We want you to feel comfortable and secure while using our websites. We hope you’ll use common sense whenever you send User Information over the Internet. Just as importantly, we encourage you to let us know immediately if you suspect that the User Information you share with us is being used in any way contrary to this Privacy Policy.
Finally, unfortunately no data transmission over the Internet, nor any storage of information on servers or other media, can be guaranteed or made to be 100% secure. While we strive to protect User Information, as outlined in this Privacy Policy, we cannot promise, guarantee or warrant the complete security of information. You hereby acknowledge that we are not responsible for any intercepted information sent via the internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner. If you have any questions about our security measures, please send an email to info@dpa-realestate.com.
5. HOW CAN I LIMIT THE SHARING OF MY USER INFORMATION?
We may provide areas on our websites where you can post information about yourself and others and communicate with others. Such postings are governed by our Terms and Conditions. In addition, please note that such postings may appear on other websites or when searches are executed on the subject of your posting. Whenever you voluntarily disclose User Information on a publicly-viewable web page, that information will be publicly available and can be collected, used, and stored, by others. For example, if you post your email address, you may receive unsolicited messages. We cannot control who reads your postings or what other users may do with the information, including User Information, that you voluntarily post online, so we encourage you to exercise discretion and caution with respect to User Information and other information that personally identifies you. Please do not include any information in your postings or submissions that you expect to keep private.
You should always take care with how you handle and disclose User Information. For example, you should avoid sending User Information through insecure email.
Our Site may contain a “comment” section where users can submit and publish comments, questions, and answers. Do not offer any information that personally identifies you in any content you submit online, including in any comment, question, or answer, unless you want that information displayed publicly. While your email address will not be published, the actual content of any comment, question, or answer you submit are considered public property. We do not actively monitor these sections of the websites, and assume no liability for any content therein, or for any actions taken in reliance thereon. If we are alerted to something we deem inappropriate in any way, we may delete it at our discretion. We may use login validation for the “comment” section in order to reduce “comment spam.” We will remove “comment spam” from the comment section at our discretion.
You may send inquiries to other users, merchants, service providers, and Professionals via clickable links and submission forms on our website listings. If you choose to send any such inquiry, any User Information you disclose, including your e-mail address and any other information you supply, will be stored by us, and will also be sent to and made visible to the user, merchant, service provider, or Professional in question so that they might reply directly to you. If you communicate with the user, merchant, service provider, or Professional by phone, your telephone conversation may be recorded. Do not share User Information in any e-mail, post, inquiry, or phone call if you do not want to be contacted. We may, from time to time, use third party e-mail servers to send and track receipt of your inquiry e-mails, and to analyze the pattern of inquiry usage reported by these third-party tracking systems.
6. THIRD PARTY WEBSITES
The websites may contain links and/or hyperlinks to third party websites with which we have no affiliation. Except as set forth herein, we do not share your User Information with said third parties, and we are not responsible for their privacy practices. Again, please be aware that each company we do business with (including, without limitation, Professionals) has its own policies regarding its use, sharing, storage, and protection of information about you, and that such policies may differ from those outlined in this Privacy Policy. We suggest you read the privacy policy and practices of all third party websites you visit before providing any User Information.
7. INFORMATION DISCLOSURE AND CORRECTION REQUESTS
You may request access to the personal information that we have about you. If you are a registered user or member, you can review and change your personal information by logging into the Website and visiting your account profile page. You may also contact us (see “Contact Us” section below) to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
If you delete your User Contributions, as defined in the Terms and Conditions, from the Website, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Website users. Proper access and use of information provided on the Website, including User Contributions, is governed by our Terms and Conditions.
Opt-Out:
You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website may then be inaccessible or not function properly. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website.
If you do not wish to have your personal information used by the Company to promote our own or third parties’ services or services, you can opt-out by sending us an e-mail stating your request. You may also change your marketing preferences or remove yourself from our mailing list by clicking on the “unsubscribe” hyperlink contained at the bottom of the emails we send to you.
8. DATA PROTECTION RIGHTS UNDER GDPR
DPA Real Estate is committed to ensuring fair and transparent processing. That is why it is important to us that data subjects can not only exercise their right to object but also the following rights where the respective legal requirements are satisfied:
- Right to information, Art. 15 of the GDPR
- Right to correction, Art. 16 of the GDPR
- Right to deletion (“Right to be forgotten”), Art. 17 of the GDPR
- Right to limit processing, Art. 18 of the GDPR
- Right to data transmissibility, Art. 20 of the GDPR
- Right to object, Art. 21 of the GDPR
To exercise your right, please contact us as indicated in the “Contact Us” section below.
9. DATA RETENTION
We retain information for as long as your account is active or as needed to provide Services. We will also retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
10. INFORMATION OF OTHERS
You may choose to provide us with another person’s e-mail address for the purpose of inviting them to create an account on the websites. If you do so, you represent to us that you have obtained, in advance, the consent of that other person to disclose his or her e-mail address to us. We will use the information you provide about the other person to contact him or her, and if necessary remind him or her, about the invitation.
11. CHILDREN’S PRIVACY
All users of the websites must be at least 18 years of age, and by using the websites, you represent to us that you are at least 18 years of age. We never collect or maintain information from any person we actually know is under 13 years of age. No part of our websites is structured to attract anyone under 13 years of age. If you are under the age of 13, you should not register, create any account, or provide information on our websites. If you have knowledge that a child under the age of 13 has submitted his or her personally identifiable information to us, please send an email to: info@dpa-realestate.com.